Cookie Policy
Last updated:
What Are Cookies?
Cookies are small text files that a website stores in your browser. Websites can also store information in your browser's local storage, which works in a similar way. This policy covers both. Some of them are essential for the service to work. Others are optional and are only used if you agree.
Where This Policy Applies
- Our website, eatixfood.com
- The ordering app guests open by scanning a QR code (order.eatixfood.com)
- The control panel restaurant teams use to manage menus and orders
Our Website
Our website does not use cookies and does not track you. It only remembers the language you choose.
| Name | Purpose | How long |
|---|---|---|
| eatix-lang | Remembers the language you chose (stored in your browser's local storage) | Until you clear your browser data |
The Ordering App
When you open the ordering app for the first time, we ask whether you accept analytics cookies. Nothing in the "Analytics" group runs until you tap Accept. If you choose Essential only, the app works exactly the same.
| Name | Purpose | How long |
|---|---|---|
| authToken | Keeps you signed in after you confirm your phone number (local storage) | Until you clear your browser data |
| eatix_order_carts_v1 | Keeps your current order while you browse the menu (local storage) | Until you clear your browser data |
| menu | Stores a copy of the menu so it loads faster (local storage) | Until you clear your browser data |
| lastSelectedPlace | Remembers the part of the venue you last selected (local storage) | Until you clear your browser data |
| seenPromotions | Remembers which promotions you have already seen, so they are not shown again (local storage) | Until you clear your browser data |
| eatix_cookie_consent | Remembers whether you chose Accept or Essential only (local storage) | Until you clear your browser data |
| __stripe_mid | Set by Stripe when you pay, to prevent fraud and keep payments secure | 1 year |
| __stripe_sid | Set by Stripe when you pay, to prevent fraud and keep payments secure | 30 minutes |
| Name | Purpose | How long |
|---|---|---|
| _ga | Google Analytics: tells visits apart, so we can see how the app is used | 2 years |
| _ga_* | Google Analytics: keeps track of the current visit | 2 years |
| _clck | Microsoft Clarity: recognises your browser across visits | 1 year |
| _clsk | Microsoft Clarity: links the pages of one visit into a single recording of how the app was used (clicks, scrolling, pages) | 1 day |
| eatix_visit_tracking | Eatix visit statistics: remembers how you arrived during this visit, for example through a QR code or a campaign link (session storage) | Until you close the tab |
Microsoft may also set cookies on its own domain (such as MUID) as part of Clarity. Eatix's own visit statistics, which count visits to each restaurant's menu and checkout pages, also only run after you tap Accept, and are kept on our own servers.
The Control Panel
The control panel is used by restaurant teams under their agreement with Eatix. It uses no analytics, only what is needed to sign in safely.
| Name | Purpose | How long |
|---|---|---|
| eatix_session | Keeps you signed in to the control panel | 2 hours |
| XSRF-TOKEN | Protects your account against forged requests | 2 hours |
| limefox-print-mode | Remembers your printer setting (local storage) | Until you clear your browser data |
Your Choices
- When you first open the ordering app, you can choose Accept or Essential only.
- You can change your choice at any time with the Cookies link at the bottom of the ordering app.
- You can also delete cookies and local storage in your browser settings. Deleting essential items may sign you out or clear your current order.
- You can opt out of Google Analytics on all websites at tools.google.com/dlpage/gaoptout.
- Chrome: Settings → Privacy and security → Third-party cookies / Site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Settings → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
Language Versions
This policy is available in several languages. If a translation differs from the English version, the English version applies.
Contact
Questions about cookies? Contact us at domeniks.rozins@kalmars.lv or WhatsApp +371 27797931. More about how we handle personal data is in our Privacy Policy.